1. Shipping Information
At UKD OVERSEAS, we are committed to providing prompt and efficient shipping for all orders. Our goal is to ensure that your products arrive in a timely manner and in perfect condition.
2. Processing Time
Orders are typically processed within 1-2 business days. This includes the time required to prepare your order for shipment. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Costs
We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The available shipping methods and costs will be displayed at checkout. For orders exceeding a certain amount, we may offer free shipping promotions.
4. Delivery Time
Delivery times vary depending on your location and the shipping method selected. Generally, you can expect to receive your order within 5-7 business days from the date of shipment. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors such as weather conditions, customs processing, or other unforeseen circumstances.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Restrictions
Currently, we offer shipping within India and to select international locations. If you are placing an international order, please be aware that customs duties, taxes, and other fees may apply. These additional charges are the responsibility of the customer.
7. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. UKD OVERSEAS is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.
8. Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive your order as quickly as possible.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Refunds Policy.
10. Contact Us
For any questions or concerns regarding shipping and delivery, please reach out to us at info@ukdoverseas.com or call us at +91 9131311247.
